- Access Your Account: Log in to your Flex account using this link.
- Navigate to Banking: From the menu on the left side of the screen, select the “Banking” option.
- Access Debit Cards: Within the Banking section, locate and click on “Debit Cards” at the top of the screen.
- Select Your Card: Choose the debit card you wish to freeze or cancel. A menu will appear on the right side of the screen.
- Freeze Your Card: To freeze your debit card, click on the “Freeze” option located below the card icon.
- Cancel Your Card: Alternatively, to cancel your debit card, click on the “More” option below the card icon and select “Cancel card”. Confirm that you wish to cancel, as this action cannot be undone.