Once you've enabled international wires on your account, you can effortlessly send them by following these steps:
- Log In to Flex: First, sign in to your Flex account here.
- Navigate to Payments: Use the left-hand navigation bar to find and click on 'Payments'.
- Initiate a Payment: Select the 'Send Payments' option to start the process.
- Choose a Recipient: Either pick a recipient from your existing list or add a new one.
- Select Transfer Method: In the 'Method' section, choose between 'International Wires - USD' for US dollar transactions, or 'International Wires - Foreign Exchange' for other currencies. If opting for Foreign Exchange, you can select from a variety of currencies:
- Canadian Dollar (CAD)
- Chinese Yuan (CNY)
- Euro (EUR)
- Indian Rupee (INR)
- Mexican Peso (MXN)
- Saudi Riyal (SAR)
- United Arab Emirates Dirham (AED)
- UK Pound Sterling (GBP)
- Input Recipient and Account Details: Provide detailed information about the recipient and their account to ensure accurate processing of the wire transfer.
- Enter Payment Amount: Input the amount you wish to transfer. If you've selected foreign exchange, an estimated conversion rate, courtesy of our partnership with CurrencyCloud, will be displayed. This service offers competitive exchange rates without any additional fees.
- Schedule and Memo: Choose your preferred date for the transfer and add an external memo for the recipient. You also have the option to include internal notes or attachments at this stage; click 'Continue' once done.
- Describe Transaction Purpose: Clearly describe the purpose of your wire transfer, including the origin of funds. Accurate descriptions are crucial for processing.
- Final Review and Send: Click 'Continue', review all payment details carefully, and then press 'Send Payments' to complete the process.
- Tracking: you will see your international payment request being processed in the main Payments page. Click on details to get a timeline view of where your payment is at in processing.