This is the step-by-step guide for you to reset your password using our Web App:
Click the forgot password link on the app sign-in page, you can also use this link:
Enter the email address associated with the account.
A link will be sent to your email to reset your password. Click on the "Go to Flex" green button.
Enter a new password that you can easily remember. Make sure it has all the requirements.
This is the step-by-step for you to reset your password using our Mobile App:
- Select the "Forgot password?" option, below your user information on our main screen.
- Enter the email associated with your account.
- We will send a code to the phone number associated with your account. When you receive the code please enter the code. Once the code is confirmed you will be able to change your password.
If you encounter any issues while doing this, contact us via chat or email at firstname.lastname@example.org