If you do not have a receipt please contact your manager or account admin to let them know that you do not have a receipt.
Reach out to the merchant's customer support and ask for a receipt copy to be sent. This is possible depending on the merchant's policies.
You can add a memo to your account using your Web App. The steps you need to follow are below:
- Once you are logged in select the "Credit" option from the menu located on the left side of your screen. Once there please stay in the Overview Tab.
- Scroll down until you see the list of the most recent transactions in your account, and select the transaction you want to add a memo to.
- Once the new menu pops up on the right side of your screen, type the new memo information and click "Save".
You can also add a memo to your account using your Mobile App. The steps you need to follow are below.
- Login to Flex App and select the transaction from the list shown on the home screen.
- Once the transaction information is pulled into your app, you can add memo notes stating you do not have a receipt by typing in the memo section.
In case you have any doubts or issues when adding a memo to your transactions, feel free to reach out to support via chat or email at email@example.com