Website
Permission Levels: Admin - Full and Admin - Limited
- Log In to Flex Account: Access your Flex account by following this link.
- Navigate to Team: Locate and select “Team” from the left-hand menu.
- Invite a Team Member: Click the “Invite Team Members” button, located in the top right corner.
- Fill out the Information: Provide the first name, last name, and email address of the new team member.
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Assign a Role: Select the appropriate role based on the level of access needed:
- Admin - Full: Full account access. Can open bank accounts, manage users, issue and manage cards, make and approve payments, transfer funds, and manage integrations.
- Admin - Limited - All admin functionality except issuing debit cards and transferring funds within Flex Banking. Limited-access admins can submit requests to send payments from Flex Banking.
- Employee - Can view transactions on credit cards issued to them, freeze/unfreeze their card, dispute charges, upload receipts, and add memos.
- Bookkeeper - Can view all account transactions, download statements, view memos, and download receipts. Cannot make any transfers or transactions.
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Create a Virtual Credit Card (Optional): If needed, issue a virtual credit card to the new team member. This allows them to start using the card once they accept the invitation.
- Card Purpose: Provide a name for the card.
- Limit Type: Select the desired limit type (daily, weekly, monthly, quarterly, yearly, or unlimited).
- Spending Limit (Required for Limit Types other than “Unlimited”): Specify the spend amount the card can be used for.
- Accounting Category (Optional if you have Quickbooks Expenses and Accounts Payable integration): Identify the category that best corresponds to the transaction type of this card.
- Set Limited Categories of Spend (Optional): Restrict card usage to specific categories like Fuel or Equipment. Mutiple categories can be selected.
- Set Termination Date (Optional): Set a date for the card to automatically deactivate.
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Send Invite: Finally, click on the “Send Invite” button to send an email invitation to the new team member.
Mobile App
Permission Levels: Admin - Full and Admin - Limited
- Log in to Your Flex Mobile App:
- Navigate to Account: Tap on the “More” tab in the bottom navigation bar.
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Invite a Team Member: In the “Team Members” section, tap the arrow to start the invitation process.
- Fill out the Information: Provide the first name, last name, and email address of the new team member.
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Assign a Role: Select the appropriate role based on the level of access needed:
- Admin-Full - Full account access. Can open bank accounts, manage users, issue and manage cards, make and approve payments, transfer funds, and manage integrations.
- Admin-Limited - All admin functionality except issuing debit cards and transferring funds within Flex Banking. Limited-access admins can submit requests to send payments from Flex Banking.
- Employee - Can view transactions on credit cards issued to them, freeze/unfreeze their card, dispute charges, upload receipts, and add memos.
- Bookkeeper - Can view all account transactions, download statements, view memos, and download receipts. Cannot make any transfers or transactions.
- Send Invite: Swipe up on the screen to send the invitation.
Note: Virtual credit cards cannot be issued during the invitation process when using the mobile app.