Debit Card Disputes
To dispute a debit transaction, please contact VISA at their toll-free number: 1-800-847-2911. Disputes will be reflected in your dashboard one business day following submission. After you submit a dispute, a preliminary review starts, and if eligible a provisional credit is applied to your account within 5-10 business days while the investigation proceeds. Please note that the full resolution of your dispute could take up to 90 days.