(iOS & Android)
With your Flex Banking account, sending domestic wires and Automated Clearing House (ACH) payments is both simple and at no additional cost to you.
Note: Admin-Full and Admin-Limited users can initiate wire and ACH transfers. However, only Admin - Full users can approve these payments so they can be processed. This two-tiered system ensures that all payments are thoroughly reviewed and approved by authorized personnel, adding an extra layer of oversight and financial governance. Please click here to learn how to authorize a payment.
Mobile App
Permission Levels: Admin - Full and Admin - Limited
- Log in to your Flex Mobile App:
- Tap the Quick Action Button: Tap the lightning bolt icon (“Quick Action” button) located in the bottom navigation bar.
- Initiate Payment: Select "Send a Payment".
- Choose Recipient: Pick an existing recipient or add a new one.
- Select Payment Method: Choose either "Domestic ACH" or "Domestic Wire" and provide the necessary recipient and banking details.
- Provide Recipient Details: Fill in all required recipient details to ensure the payment is processed correctly.
- Enter Payment Details: Specify the payment amount and the checking account you want the funds to be debited from.
- Add Memos and Attachments: Include an external memo for the recipient. You can also add an internal memo and attachments for your own records.
- Review and Send: Confirm the payment details, then click “Send Payments”.
- SMS Verification for Wires (2FA)- Admin - Full: For wire transfers, you will receive an SMS verification that is required as a security measure before the payment is sent.
Transfer Times
- Domestic ACH Payments: We offer same-day ACH payments as long as they're sent before the payment cut-off time.
- Domestic Wire Transfers: We offer same-day wire transfers as long as they're sent before the payment cut-off time.
- For additional information regarding our payment timelines, click here.