With your Flex Banking account, sending domestic wires and Automated Clearing House (ACH) payments is both simple and free of charge. You can do this through the Flex Payment Portal or the Move Money drop-down.
Note: Admin - Full and Admin - Limited users can initiate wire and ACH transfers. However, only Admin - Full users can approve these payments so they can be processed. This two-tiered system ensures that all payments are thoroughly reviewed and approved by authorized personnel, adding an extra layer of oversight and financial governance.
Using the Flex Payment Portal
Permission Levels: Admin - Full and Admin - Limited
- Log in to Your Flex Account: Access your Flex account by following this link.
- Access Payment Portal: Click on "Payments" in the left-hand menu to enter the payment portal.
- Initiate Payment: Select "Send a Payment".
- Choose Recipient: Pick an existing recipient or add a new one.
- Select Payment Method: Choose either "Domestic ACH" or "Domestic Wire".
- Enter Payment Details: Specify the payment amount and the checking account you want the funds to be debited from.
- Add Memos and Attachments: Include an external memo for the recipient. You can also add an internal memo and attachments for your own records.
- Review and Send: Confirm the payment details, then click "Send Payments".
- SMS Verification for Wires (2FA) - Admin - Full: For wire transfers, the Admin - Full user who approves the wire will receive an SMS verification, which is required as a security measure before the payment is sent.
Using the Move Money Drop Down
Permission Levels: Admin - Full and Admin - Limited
- Log in to Your Flex Account: Access your Flex account by following this link.
- Select Move Money Option: On the top right of any page on the Flex website, click the 'Move Money' drop-down.
- Initiate Payment: Select "Send Payments".
- Choose Recipient: Pick an existing recipient or add a new one.
- Select Payment Method: Choose either "Domestic ACH" or "Domestic Wire" from the drop-down menu.
- Enter Payment Details: Specify the payment amount and the checking account you want the funds to be debited from.
- Add Memos and Attachments: Include an external memo for the recipient. You can also add an internal memo and attachments for your own records.
- Review and Send: Confirm the payment details, then click "Send Payments".
- SMS Verification for Wires (2FA) - Admin - Full: For wire transfers, the "Admin - Full" user who approves the wire will receive an SMS verification which is required as a security measure before the payment is sent.
Transfer Times
- Domestic ACH Payments: We offer same-day ACH payments as long as they're sent before the payment cut-off time.
- Domestic Wire Transfers: We offer same-day Wire Transfers as long as they're sent before the payment cut-off time.
- For additional information regarding our payment timelines, click here.