Website
Permission Levels: Admin - Full and Admin - Limited
- Log in to your Flex account: Access your Flex account using this link.
- Navigate to the Team: Locate and select "Team" from the left-hand menu.
- Choose the Team Member: Find the user you want to re-invite. Click on the three dots to the right of their role.
- Resend Invite: From the drop-down menu, select “Resend Invite.”
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Confirm the Action: Confirm that you want to re-invite the user. This will reset their password and send a new invite email with temporary credentials.
- The user should check their email and follow the instructions to complete their setup.
Mobile App
Permission Levels: Admin - Full and Admin - Limited
- Log in to Your Flex Mobile App:
- Navigate to More: Tap on the “More” tab in the bottom navigation bar.
- Access Team Members: Tap “See All” in the “Team Members” section.
- View Invited Members: Tap the “Invited” tab located at the top of the screen.
- Choose a Team Member: Select the invited user you wish to resend the invitation to.