Mobile App

Note: Please keep in mind that checks can only be deposited through the Flex mobile app and after the initial funding to your Flex bank account has been completed.

Permission Levels: “Admin-Full” and “Admin - Limited”

1. Log in to Your Flex Mobile App:
   1. To Download the Flex Mobile App:
      1. Access the iOS App Store here.
      2. Access the Google Play Store here.
2. Navigate to Payments: Select the “Payments” tab at the bottom of the screen.
3. Deposit a Check: Select the “Start” button to initiate a check deposit process.
4. Select the Account: Choose the Flex checking account you want to deposit the check into and click the "Confirm" button.
5. Review Account: Confirm that the account displayed is the correct one for this deposit, then click “Next.”
6. Check Amount: Enter the check amount and click “Continue”.
7. Mobile Check Deposit Guide: Follow the Check Deposit Guide instructions. Select “I’m ready” to begin capturing check images.
   1. Allow Camera Access: Grant “Flex” permission to use your camera if prompted.
   2. Capture Check Images:
      1. Take a photo of the front of the check.
      2. Select “Retake” if needed or “Use” if the photo is clear.
      3. Repeat the process for the back of the check.
      4. Note: Please sign the back of the check with your signature and include the check endorsement: “Mobile Deposit for Thread Bank.”
         1. If this statement is not included, the check will be rejected.
8. Review Deposit Details: Verify the account, date, amount, and the check images.
   1. Add a description (optional).
9. Authorize the Deposit: Select “Authorize Deposit” to complete the submission.